Medley's Approach

Advancing the Use of Digital Technologies in Healthcare

To fulfill its mission of shaping the future of healthcare, Medley aims to create a society in which everyone involved in healthcare can envision a better future.

Here, Medley introduces how it seeks to address the challenges facing the healthcare industry through its products, together with its initiatives to leverage AI and its sustainability efforts aimed at building a sustainable healthcare system.

Two smartphones: JobMedley job-search app on the left with the tagline about finding the right job and job categories; Medley Clinic online consultation app on the right showing appointment details for a sleep apnea clinic and department search icons.

Challenges to Address and
Business Domains

In the medical, nursing care, and welfare fields, a growing shortage of healthcare professionals and regional imbalances are becoming increasingly severe. At the same time, compared with other industries, progress in digitalization has been slow, leaving many challenges unresolved.

Patients and individuals are also facing challenges that diminish the quality of the patient experience, such as complicated appointment procedures, long waiting times, and difficulty accessing the information they need.

To address these challenges through the advancement of digital solutions, Medley supports areas that connect healthcare professionals with medical institutions by providing products for job matching and recruitment support, as well as for professional development and retention. Through these initiatives, we help create environments in which people working in healthcare, nursing care, and welfare can continue their work with confidence and peace of mind.

In areas that connect medical institutions with patients and individuals, Medley offers products that contribute to the optimization of group-wide management, multidisciplinary collaboration, operational efficiency within medical institutions, and improvements in healthcare UX. Through these efforts, we provide mechanisms that balance higher productivity in clinical settings with greater convenience for patients and individuals.

Infographic on advancing digital transformation in healthcare. Stakeholders: Healthcare Professionals, Healthcare Providers, Patients & Individuals, Government. Challenges: Workforce Shortages & Regional Imbalances (demographic shifts including the "2025 Problem," workstyle reform, return-to-work support, regional disparities); Lagging Digitalization (lower productivity, long hours; need for core system digitalization and AI); Improving the Patient Experience (complex procedures, long waits at reception, payment, prescriptions; information asymmetry); Rising Social Security Costs (aging population, strain on the working generation). Medley's business domains: Advancing Digital Transformation in Healthcare—products connecting healthcare professionals and medical institutions (Career Transition & Recruitment Support; Development & Retention Support), and products connecting healthcare providers with patients and individuals (Group-wide Management Optimization; Operational Efficiency; Patient-Engaged Efficiency; Multidisciplinary Collaboration; Improved Healthcare UX).

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