Medley's Approach

Products Connecting Healthcare Providers with
Professionals

Comprehensive Support for Those Delivering Trusted Healthcare Services

We operate our Human Resource Platform business by developing products that support every aspect of working in healthcare—from recruitment to training and retention—aimed at addressing social challenges such as workforce shortages and regional disparities among healthcare professionals.

Overview of Medley's HR platform: patient management, GUPPY and Jobley recruitment apps, training video, and JobMedley Academy admin screens for workforce and education solutions.

Comprehensive Support for Those Delivering Trusted Healthcare Services

Demand for healthcare and long-term care continues to rise, while workforce shortages and slow digital transformation remain pressing challenges. For medical institutions, securing, developing, and retaining talent is now mission-critical—shaped by complex realities on both the provider and professional sides.

Healthcare professionals have unprecedented access to information online. Yet meaningful insight into workplace culture, working conditions, and compensation remains limited. This gap can lead to mismatched expectations, communication challenges after joining, difficulty envisioning long-term careers, and, in some cases, turnover driven by concerns over compensation compared with other industries.

Healthcare providers, meanwhile, must balance intensive daily operations with recruitment and staff development. With limited time and personnel, hiring strategies and structured training programs are not always implemented to their full potential.

As labor shortages intensify, improving recruitment efficiency and matching accuracy has become increasingly urgent. Accelerating the development of long-term care professionals is also essential to sustaining the broader care ecosystem.

By leveraging digital technology to address these structural challenges, we create an environment in which healthcare professionals and institutions can grow together. Through a diverse portfolio of integrated solutions spanning recruitment, development, and retention, we comprehensively support those who deliver healthcare and long-term care services people can trust.

Diagram of Medley's HR platform connecting healthcare professionals and providers: career and recruitment support (GUPPY, JobMedley, Jobley) and development and retention support (JobMedley Academy, JobMedley School).

1. Career Transition & Recruitment Support

We address a persistent industry challenge: job seekers struggle to find workplaces that truly fit, while institutions struggle to connect with the right talent.

To meet diverse hiring needs, we operate:

JobMedley, Japan's leading pay-per-hire recruitment platform for healthcare and long-term care, with 438,000 registered facilities and 3 million healthcare professionals*

GUPPY, a pay-per-view recruitment platform with particular strength in the dental field

GUPPY for New Graduates, a recruitment platform dedicated to new graduates in healthcare and long-term care

To reduce operational burden, we offer a Recruitment Administration Support Service that provides end-to-end hiring assistance—from drafting job postings to managing applicants—at low cost. This allows healthcare professionals to remain focused on their core responsibilities.

For job seekers, we provide detailed listings tailored to individual preferences, while enabling healthcare providers to proactively connect with candidates through scouting features. For healthcare providers, we enhance hiring efficiency through AI-driven tools. By reducing administrative friction and minimizing mismatches, we help job seekers make career decisions they can trust, while enabling healthcare providers to connect with the right talent.

*As of January 2026

2. Development & Retention Support

Recruitment alone is not enough. Sustainable healthcare and long-term care require structured development and strong staff retention of healthcare talent.

Yet amid demanding daily operations, many healthcare providers struggle to allocate sufficient time and resources to training design and implementation.

JobMedley Academy reduces the operational burden of education while supporting professional development and long-term career growth. By providing access to essential knowledge and skills anytime, anywhere, we create a framework that enables both individuals and organizations to evolve continuously. Beyond strengthening training systems, continuous learning also contributes to higher motivation and lower turnover.

To address workforce shortages in long-term care, we also operate JobMedley School, where individuals without prior experience can pursue care-related qualifications. After certification, we provide integrated support from job search through employment.

By supporting the full continuum—from training to employment and retention—we contribute to higher quality in healthcare and long-term care settings and to a more sustainable workforce pipeline.

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